Frequently Asked Questions

What is Edition No. 1?

Edition No. 1 is NOIR’s first limited release: a tortoise cat-eye sunglass designed in small quantities and created to feel timeless.

Once Edition No. 1 is sold out, it will not be restocked.

Will Edition No. 1 be restocked?

No. Edition No. 1 is a limited release and will never be restocked.

What is included with my order?

Each pair of NOIR sunglasses includes the Edition No. 1 tortoise cat-eye sunglasses, protective NOIR packaging, pouch, and cleaning cloth.

Do the sunglasses have UV protection?

Yes. NOIR sunglasses are designed with UV400 protection.

What is the frame color?

Edition No. 1 features a tortoise cat-eye frame with warm brown lenses.

How much is shipping?

NOIR offers complimentary standard U.S. shipping on all eyewear orders.

Express shipping is available at checkout for an additional cost.

Do you ship internationally?

International shipping availability and rates are shown at checkout.

International customers are responsible for any duties, taxes, or import fees required by their country.

How long will my order take to ship?

Orders are prepared with care. Please allow 1–3 business days for processing before your order ships.

Shipping times may vary depending on the selected shipping method and destination.

Can I return or exchange my sunglasses?

Due to the limited nature of Edition No. 1, all sales are final.

What if my order arrives damaged?

If your order arrives damaged or there is an issue with your item, please contact us within 48 hours of delivery with your order number and photos of the packaging and sunglasses.

Items must be unworn, unused, and in their original packaging to be considered for any approved exchange or store credit.

How do I care for my sunglasses?

Store your sunglasses in their pouch or box when not in use.

Clean lenses gently with the included microfiber cloth. Avoid using harsh chemicals, paper towels, or rough fabrics on the lenses.

How can I contact NOIR?

For order questions or customer support, please contact us at:

veronicadaisy@noirvue.co